Research
A. Publications
- Sendawula, K., Najjinda, S., Nanyanzi, M., Kimuli, S. N. L., & Walugembe, A. (2024). Personal traits and formalization of entrepreneurial ventures: insights from a developing country. New England Journal of Entrepreneurship.
- Walugembe, A., Mutebi, H., Tweyongyere, M., & Kusemererwa, C. (2023). Compliance with Quality Standards, Firm Ethical Orientation, and Usage of Locally Made Products in Uganda. ORSEA JOURNAL, 13(1).
- Najjinda, S., Sendawula, K., Otengei, S. O., Walugembe, A., & Kimuli, S. N. L. (2023). Social capital and sustainable growth of full-service restaurants in the global south: testing the mediating role of dynamic capabilities. Journal of Work-Applied Management, 15(2), 273-291.
- Nkurunziza G , Ntayi J, Walugembe A, & Obedgiu V, (2023); Knowledge Creation and Business Process Re-Engineering Outcomes of Financial Services: Moderating Effect of Knowledge Sharing. SEISENSE Journal of Management, Vol 6 No 1 (2023), page, 141-158.
- Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? by Mabel Birungi Komunda1, Aihie Osarenkhoe2 Journal of Service Science and Management, 2023, 16, 670-693. https://www.scirp.org/journal/jssm
- A Conceptual Framework to Unmask the Relationship between Marketing Mix Strategies, Marketing Culture and Sales Performance of Ugandan Manufacturing Firms. Journal of Service Science and Management, 2023, 16, 694-710. https://www.scirp.org/journal/jssm
Mabel Birungi Komunda1, Aihie Osarenkhoe2, Daniella Fjellström2, Justus Katusabe3, Victor Nyongyera3. - Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City by Nayiga Harriet1, Nuwagaba Arthur2, Mabel Birungi Komunda3, Tom Mugizi3
Paper accepted for publication
- Manuscript ID CEMJ-07-2023-0319 entitled “Unveiling exogenous gaps enabling a regional cluster´s internationalisation and interaction with global markets” which you submitted to the Central European Management Journal, has been reviewed.
B. More research highlights in the Faculty
2024
- Lifestyle and fruit consumption : an investigation of university students in Uganda by Musa Kiggwe, Joseph Ntayi, Annet K. Nabatanzi-Muyimba, Jotham Byarugaba, Esemu Timothy & John C. MuneneService Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City by Harriet, Nayiga and Arthur, Nuwagaba and Komunda, Mabel Birungi and Mugizi, Tom (2024) Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City. Open Journal of Social Sciences, 12 (01). pp. 101-126. ISSN 2327-5952
2023
- Perceived severity of diseases and meat consumption among university students by Musa Kiggwe, Joseph Ntayi, Annet K. Nabatanzi-Muyimba, Jotham Byarugaba, Timothy Esemu1 John C. Munene1
- Exploring the influence of role modeling on food consumption among the youth in Uganda by Musa Kiggwe, Joseph Ntayi, Annet K. Nabatanzi-Muyimba, Jotham Byarugaba, Timothy Esemu1 John C. Munene1
- The Competitiveness of Uganda’s Non-traditional Agricultural Exports: The Case of Flowers Exports by Aaron Ecel, Dr. Dennis Nuwagaba, Edward Udhec Rubanga, Patrick Mudidi DOI: https://doi.org/10.56279/ter.v13i2.134
- Chapter 16: Multinational oil and gas corporations’ contribution to SDGs and social compliance in Uganda through their corporate social responsibility: a lens into readiness and the obstacles they face by David Katamba, Bosco Amerit, Maureen Basuuta , Swithern Tumwine , and Muhammed Ngoma
- Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? By Komunda, Mabel Birungi & Osarenkhoe, Aihie
- A Conceptual Framework to Unmask the Relationship between Marketing Mix Strategies, Marketing Culture and Sales Performance of Ugandan Manufacturing Firms by Komunda, Mabel Birungi, Osarenkhoe, Aihie, Fjellström, Daniella & Katusabe, Justus
- Entrepreneurial mindset and SME internationalization in Uganda: the mediating role of international networking by Godwin Mwesigye Ahimbisibwe, Annet K. Nabatanzi-Muyimba, Levi Bategeka Kabagambe – Review of International Business and Strategy ISSN: 2059-6014
2022
- Export logistics infrastructure and export competitiveness in the East African Community by Anthony Moni Olyanga, Isaac M.B. Shinyekwa, Muhammed Ngoma, Isaac Nabeta Nkote, Timothy Esemu, Moses Kamya – Modern Supply Chain Research and Applications
- Innovativeness and export competitiveness in the East African Community by Anthony Moni Olyanga, Isaac M.B. Shinyekwa, Muhammed Ngoma, Isaac Nabeta Nkote, Timothy Esemu, Moses Kamya – Modern Supply Chain Research and Applications
- Chapter 9. Role Clarity and Service Delivery : A Case of Masaza System in Uganda Kyagaba Robert, J. C. Munene Kigozi& Jotham Byarugaba Mbiito Samuel Mafabi
2021
- Entrepreneurial mindset: Examining the contribution of deliberative and implemental mindsets to SME Internationalization by Godwin M. Ahimbisibwe1, Joseph M. Ntayi2, Muhammed Ngoma3, Geoffery Bakunda4, John C. Munene5. Timothy Esemu6
- Corporate Social Responsibility in Uganda : Localizing the Global Corporate Social Responsibity Agenda : Lessons from Uganda by David Katamba & Christopher M. J. Wickert
2020
- Adoption of Islamic banking in a non-Islamic country: evidence from Uganda by Juma Bananuka, David Katamba, Irene Nalukenge, Frank Kabuye, Kasimu Sendawula
- Benchmarking competency and quality management practices among SMEs in Uganda: DoesICT robustness matter? By Benard Onyinyi & Dennis Nuwagaba
- The internationalization of small to medium-sized enterprises: do all levels in international networking matter? By Godwin Mwesigye Ahimbisibwe, JosephMpeera Ntayi, Muhammed Ngoma, Geoffrey Bakunda, Levi Bategeka Kabagambe – Journal of Small Business and Enterprise Development ISSN: 1462-6004
2019
- Are African micro- and small enterprises misunderstood? Unpacking the relationship between work organisation, capability development and innovation by Erika K-M, Edward L,Lotta T-G, Oluseye O J, Tukur G, Musambya M Timothy Esemu pp 1-30 https://doi.org/10.1504/IJTLID.2019.097411
- Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo) Aganze Bisimwa1,*, Dennis Nuwagaba2 , Samuel Musigire
2018
- Katamba, David (2018) Shaping and managing corporate social responsibility in a low-income country : lessons from Uganda. Doctoral thesis, London Metropolitan University.
- Management International Orientation, Dynamic Capabilities, Collaboration, ICT Usage and Internationalization of Higher Education Institutions by Dennis Nuwagaba